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Client Experiences

/Client Experiences
Client Experiences 2018-04-12T12:54:04+00:00

Client Experiences

We’ve earned our outstanding reputation and our clients’ trust by using only the finest materials from manufacturers you can trust. Our sales staff, designers and professional installers are dedicated to providing exceptional customer service year after year.

Testimonials

“I used Superb Flooring and Design to replace the carpet on my second floor. They were a pleasure to work with from start to finish. Their showroom was full of choices. Their sales people were great at listening to my needs and guiding me to the perfect carpet. The installers were timely, friendly and clean. I would definitely use them again. Great people, great job!”
“As a designer looking for the best in flooring needs, Superb’s team are, have, and will continue to be my number one trusted resource. Quality and service are unmatched.”
“During our basement renovation to add a wet bar, we made a decision to replace all of our Pergo flooring. We met with Superb and they suggested that we use Vinyl Plank flooring. The flooring is SPECTACULAR! It truly is an easy care floor and with 4 pets (2 Pugs and 2 Maine Coons who all shed quite a bit!) the clean up is amazing! The professionalism from the start to the finish line was utmost, the install was spot on, and the product itself is beautiful and durable. Thank you Superb for a job “Superbly” done. We couldn’t be happier!”
“After shopping around for new carpet I am extremely happy I found Superb. The experience working with Superb was nothing less than amazing. They had a spectacular selection of carpet to choose from. When it came to the install, their team was nothing short of professional. The installers were clean, efficient, and extremely nice. It was an effortless process from start to finish. I would highly recommend this company to anybody for their flooring needs. The best part of it all was that they had by far the best prices around. Could not be happier with this company.”
“I would recommend Superb Flooring & Design to anyone looking to replace flooring. The project manager was amazing from beginning to end. He assisted us in selecting our hardwood, leveling out some floor joists, arranging the installation and staining the floor vents to match the hardwood. We found him to be very professional, extremely helpful and a pleasure to work with. The installers were in and out of our home in a short period time. They were friendly and were sure to be careful while working in our home. We had a wonderful experience with Superb Flooring, the project manager and the installers. Our new flooring looks amazing!! We can’t thank you enough.”
“I worked with Superb Flooring & Design to select, source and install the appropriate flooring for an educational environment. The project was very time sensitive, and the team at Superb did a quality job in a specified time frame. Every member of their staff was incredible to work with. I highly recommend them.”
“I was looking for new carpet for my family room and knew that I wanted a grey Berber. The staff at Superb Flooring was so knowledgeable and gave my many options to choose from. They encouraged me to take home carpet samples to try to choose the exact grey that I needed. The installers were top notch also and I would hire this company again for all my carpet needs.”
“Superb flooring did a great job with the hardwood flooring for my great room. The designer was so helpful with advice and support and the installers were friendly and very careful in my home during the installation. The crew made sure to fulfill my wishes on how the flooring met the new contemporary metal fireplace hearth that had just been installed. Everyone that sees the flooring has raved about it. Next superb project in my home is – new carpet in the TV room. Thanks superb for a job well done.”
“Superb Flooring & Design and our Project Manager/Sales Consultant did a FANTASTIC job with our hardwood floor and carpet project! Both Superb and our project manager were extremely professional, competitive, courteous and knowledgeable! Our project manager exceeded our expectations and his customer service and follow-through is second to none! We were also very impressed with the quick delivery after placing our order and pleased with the installers of our carpet – the installers were also very respectful of our time and property, not too mention efficient and fast!!”

“Superb Flooring and Design installed a hardwood floor in our home. From start to finish they were nothing but professional. When we went to the showroom everyone was extremely friendly and helpful. Lonnie went above and beyond to make sure we were satisfied. The installation was done in a timely manner and our installer was a perfectionist and he did an awesome job. I would highly recommend Superb Flooring and Design. Thanks again to everyone at Superb!”
“I can’t say enough wonderful things about Superb Flooring! Everyone is so great to work with and do a wonderful job. They supplied the carpet for the new addition to our house and we are very pleased with the quality and install. We needed a hardwood specialist to blend a couple entranceways, and their specialist did an amazing job! We lost our basement in the flood last August, and I asked Lonnie if he had any spare carpet remnants to throw down in the mean time, and he was happy to supply us with them. Now that we are refinishing our basement again, we are working with Superb since their team is extremely accommodating and helpful with picking out the carpet for this. Thank you to Superb Flooring for be so fantastic in so many ways and I will always be recommending and referring friends to Superb!”
“This place is fantastic. Their showroom is gorgeous and the staff is remarkable. Our project manager was very helpful, informative, and professional. I had an overall great experience working with Superb and would highly recommend using them above others.”
“I hired Superb to carpet my bedroom. They did a great job installing my carpet, and their installers were very professional and timely. I was faced with many decisions that fit my project budget, and the customer service experience was great. I am very satisfied with the work Superb did on my home, and I would recommend them to anyone in the market for new floors.”
“Last summer our basement was ruined by a flood. We weren’t able to redo our basement until last month and we hired Superb Flooring and Design for carpet and vinyl planking. From the moment I walked into their showroom I was happy with this company. I worked with two-different sales people as well as Lonnie (the owner) and everyone was respectful and easy to work with. They had a lot of different options for what I wanted and didn’t try to talk me into things I didn’t need. I shopped around for prices and gave me the best deal out of the 3-other flooring places I went to (including Lowes). I would highly recommend. I have a recommended them to some of my friends and everyone has been extremely happy!”
“We have been working with this firm to do a major floor renovation in our office space. Superb has been very patient with us as this project comes together. I would highly recommend Superb for all your needs big and small! Thank you for all your help.”
“We called Superb for a quote on flooring. Their rep arrived in less than 24 hours. Within just a few minutes he had everything measured. He knew exactly what we needed. On the day of install his team arrived early and finished on time. The areas carpeted look absolutely beautiful. Everyone that I dealt with was professional, courteous and very, very efficient! Not only do I recommend them I will use their services for future flooring needs. Thank you Lonnie for your outstanding attention to every detail and for providing impeccable service.”
“Everyone at Superb was amazing throughout the entire project! During the week of our one-year anniversary in our new home, our finished basement suffered water damage and unfortunately did quite a lot of damage. My wife and I were very upset by this loss but thankfully Superb Flooring & Design was able to step in and help us! Superb offered a wide variety of options for us to choose from and they were very helpful in selecting the proper padding and carpet for our basement. The installers were very nice, professional, clean, and caring; they were very respectful to us and our home! (Something to be said for that!) From start to finish, every step of the way went smoothly!!! Thank you Superb Flooring for turning our disaster into such a beautiful living space for us again!”
“I used Superb for the wood flooring and carpet throughout my entire newly renovated house. The options and selections were wonderful and the staff was helpful in guiding me through the selection process. The carpet and flooring came in perfect condition and the installers were amazing!! Start to finish this is a top-notch group of people!! They are the perfect flooring package.”

Showroom & Office Hours

Monday-Friday 8:00 a.m. – 5:00 p.m.
Saturday 9:00 a.m. – 1:00 p.m.
Sunday By Appointment Only
Private Appointments Available At Your Convenience
Free In-Home EstimatesFinancing is Available
We Accept Most Major Credit Cards

Serving All Of Southeast Michigan

Ann Arbor, Barton Hills, Berkley, Beverly Hills, Bingham Farms, Birmingham, Bloomfield Hills, Bloomfield Township, Clawson, Farmington, Ferndale, Franklin, Hazel Park, Huntington Woods, Keego Harbor, Lathrup Village, Livonia, Northville, Novi, Oak Park, Oakland Township, Orchard Lake, Pleasant Ridge, Rochester, Rochester Hills, Royal Oak, Shelby Township, Southfield, Troy, Washington Township, West Bloomfield